National Lockdown Practice Update

Dear Patients,

We would like to reassure you that despite the second National Lockdown, we are still open for business. NHS England asks us to speak to all patients that request an appointment with their doctor on the telephone first and to limit footfall in the surgery to protect the most vulnerable. However, where appropriate, we are seeing patients face to face. We are also using text messaging, emailed photos and video consulting.

We can be contacted by telephone at Cirencester on 01285 652056 or Tetbury on 01666 502303, and through our website www.phoenixhealthgroup.co.uk.

We would also like to request that our staff are treated with respect. Whilst the vast majority of patients have been incredibly supportive and understanding during the pandemic, we have noticed an increase in hostility and aggression towards our staff in recent months.

Yours sincerely,

Phoenix Health Group